At a Glance
- Tasks: Provide on-site service, diagnose faults, and ensure customer satisfaction.
- Company: Join Ricoh Australia, a leader in client experience and service excellence.
- Benefits: Enjoy a permanent role with competitive pay and career growth opportunities.
- Other info: Dynamic work environment with a focus on teamwork and innovation.
- Why this job: Make a real difference by enhancing client experiences and building strong relationships.
- Qualifications: Technical skills and a passion for customer service are essential.
The predicted salary is between 63000 - 77000 $ per year.
Ricoh Australia Pty Ltd is seeking a Permanent Field Service professional to perform on-site service calls, diagnose faults, and ensure customer satisfaction across national accounts.
You will maintain Ricoh product knowledge and coordinate with field teams to execute service strategies on time and within budget.
In this role you will build strong customer relationships, document spare parts usage, and adhere to escalation procedures while delivering high-quality service under KPIs.
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Field Service Technician in Sydney employer: Ricoh Australia Pty Ltd.
Ricoh Australia Pty Ltd is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for ambitious Sales Account Executives looking to thrive in the SME market. With a strong focus on employee growth, Ricoh offers comprehensive training programs and career advancement opportunities, alongside competitive commission-based rewards that recognise your hard work. Located in a vibrant area, the company provides a supportive environment where innovation and teamwork are at the forefront, making it an ideal place for those seeking meaningful and rewarding employment.