At a Glance
- Tasks: Lead luxury sales, mentor team members, and create exceptional client experiences.
- Company: Join IWC Schaffhausen, a prestigious luxury watch brand with a focus on excellence.
- Benefits: Enjoy advanced training, leadership opportunities, and exclusive brand engagement experiences.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be a key player in a high-performance culture while shaping client relationships.
- Qualifications: 5+ years in luxury retail, strong communication skills, and a passion for mentorship.
The predicted salary is between 63000 - 77000 $ per year.
The IWC Senior Sales Associate is a pivotal role responsible for leading by example in delivering unparalleled client experiences, driving sales performance, and ensuring adherence to Maison’s directives and operational excellence.
This role requires a seasoned professional passionate about luxury sales, adept at cultivating lasting client relationships, and committed to acting as a distinguished ambassador for IWC, with client satisfaction and team mentorship as paramount goals.
HOW WILL YOU MAKE AN IMPACT?
- Lead by example in achieving and exceeding individual and team sales targets, consistently upholding Maison’s directives and the highest standards of service.
- Take ownership of complex client situations, resolve escalated issues, and contribute proactively to the seamless and efficient operation of the boutique.
- Cultivate and nurture an exclusive portfolio of VIP clients, driving repeat business, referrals, and loyalty through advanced clienteling strategies and personalized engagement.
- Act as a leading Brand Ambassador for IWC Schaffhausen, sharing advanced product knowledge, sophisticated sales techniques, and best practices to elevate the entire team's performance and expertise.
- Actively contribute to the development and implementation of boutique sales strategies, client engagement initiatives, and operational improvements.
- Mentor and coach junior sales associates, fostering a culture of continuous learning and excellence within the team.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- You possess extensive client management expertise, with a minimum of 5 years of progressive experience in luxury retail, demonstrating a proven track record of building and maintaining high-value client relationships and achieving significant sales results.
- You bring advanced communication, negotiation, and sales closing skills, coupled with a proven ability to mentor, inspire, and lead colleagues.
You thrive in a fast-paced, high-pressure environment and are a collaborative team leader.
- You exhibit a strategic mindset, proactive problem-solving abilities, and an inspiring, resilient attitude that motivates those around you to achieve collective success.
- Demonstrated ability to train and coach junior sales associates, contributing to their professional development.
HOW DO WE KEEP YOU SMILING?
- An elevated opportunity to lead within a passionate and diverse team, setting the benchmark for outstanding client service and contributing to a high-performance culture.
- IWC Schaffhausen offers advanced development opportunities to further deepen your expertise in Luxury Watchmaking, including specialized training, leadership programs, and opportunities to contribute to strategic projects.
- Exclusive opportunities to engage with IWC Schaffhausen experts, participate in brand initiatives, and potentially visit our manufacture to gain deeper insights.
YOUR JOURNEY WITH US
- Firstly, you will engage with our Talent Sourcing team to discuss your career aspirations, leadership experience, and strategic contributions, gaining insight into our dynamic culture.
- If shortlisted, you will have in-depth discussions with the Retail Manager, HR Business Partner, and potentially other senior leaders, to assess your strategic fit, leadership capabilities, and explore advanced growth trajectories within IWC and the wider Richemont Group.
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Senior Sales Associate in Sydney employer: Richemont
Join Richemont Oceania as a Safety & Wellbeing Leader and be part of a dynamic team dedicated to enhancing employee wellbeing across Australia and New Zealand. With a strong focus on psychosocial risk management, you will benefit from a supportive work culture that values professional growth and offers generous incentives, including a competitive salary and opportunities for advancement within the prestigious Richemont Group. Experience a workplace that champions a proactive safety culture and fosters collaboration among diverse teams, making it an excellent employer for those passionate about luxury and employee wellbeing.
