RIB is seeking a Customer Care Consultant (Tech Support, Customer Support) in Sydney to provide exceptional technical customer support, act as the primary contact, resolve incidents, assist users with software functionality, and ensure timely and effective service delivery.
The role works closely with Customer Success and Development teams to deliver positive customer outcomes, handling calls, tickets, and remote assistance as part of a global team.
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Global SaaS Tech Support Consultant for Construction in Sydney employer: RIB Software AG
At RIB, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Brisbane and Sydney offices provide a hybrid work environment that supports employee flexibility while ensuring access to professional growth opportunities within a diverse team of over 2,500 talented individuals. Join us to be part of a forward-thinking company that values inclusivity and empowers its employees to drive meaningful change in the engineering and construction industry.