The Service & Validation Technician is responsible for servicing, repairing, installing, commissioning and validating Rhima equipment at customer sites. Working closely with the Senior Service Technicians based in Melbourne & Sydney, this role helps ensure equipment is operating reliably, customers receive excellent support, and validation requirements are completed accurately. The role is primarily field-based and involves travel to customer sites.
Key responsibilities
Carry out preventative maintenance, repairs and scheduled servicing.
Diagnose and repair equipment faults.
Install and commission new equipment.
Perform equipment inspections and performance checks.
Provide professional technical support to customers.
Complete service reports and required documentation.
Perform validation and performance testing.
Complete validation reports and records.
Assist customers with compliance and validation requirements.
Build positive customer relationships.
About you
Certification in relevant technical areas.
Demonstrate through own actions a commitment to Health and Safety at work.
Be available for frequent regional, interstate and overseas travel when required.
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Field Service Technician employer: Rhima Australia
At Rhima, we pride ourselves on being an exceptional employer, offering our Field Service Technicians a dynamic work environment that fosters professional growth and development. With a strong commitment to employee well-being, we provide comprehensive training, competitive benefits, and a supportive culture that values teamwork and innovation. Our technicians enjoy the unique advantage of working in diverse locations, ensuring no two days are the same while building lasting relationships with our valued customers.
