At a Glance
- Tasks: Lead a team of technicians and ensure top-notch service delivery.
- Company: Join Rheem, a leader in technical product excellence.
- Benefits: Fully maintained vehicle, tools, discounts, and wellbeing programs.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Shape the future of essential products while leading a passionate team.
- Qualifications: Trade qualifications in Plumbing or Refrigeration, plus leadership skills.
The predicted salary is between 63000 - 77000 $ per year.
- Service Supervisor - Plumber or Refrigeration Technician or Electrician
- Service | Welshpool, WA
Rheem is committed to delivering technical product excellenceand industry best practice standards.
It's an exciting challengethat requires a team of talented, passionate people with a diverse set of skills.
Rheem depends on people to power our innovations andhelp shape the future of products that impact people's lives everyday.
Why work for Rheem?
- Work within the Perth metropolitan area.
- Be allocated a fully maintained Nissan Navara Ute.
- Be provided with specialised tools and equipment + Laptop +uniform.
- Discounts on Rheem products.
- Access to our Employee Assistance Program and Safety and Wellbeing initiatives.
About the role
An opportunity has become available for a Supervisor to join our WA Service team based in Welshpool.
Reporting to the WA Service Manager you will be responsible for a team of 5 Field Service Technicians as well as provide support, technical assistance andtraining to the states network of Service Providers and appointed Service Agents.
You will
- Ensure all field service work is carried out in anefficient and effective manner
- Assist and support technicians resolving service technicaldifficulties
- Conduct regular site visits, monthly meetings and helpresolve dispute/customer complaints
- Quote major types of installation work for Rheem Products
- Ensure all field staff are sufficiently trained in beingable to install and service Rheem products that fall withintheir qualifications
- Report Product faults to the Service Manager and relevantstakeholders
- Ensure that field staff levels meet the desiredrequirements for service call demands
- Provide support and liaise with Service Agents includingregular visits for training
- Carry out regular inspections of general servicevehicles
- Maintain a high level of commitment to Rheem Corporate, Quality & WHS procedures
About you
We are looking for someone who is committed, motivated, energetic, and reliable. You will ideally have:
- Trade qualifications in either Refrigeration or Plumbing
- Additional electrical licence or at minimum a Restricted Electrical licence
- People leadership experience
- Comfortable with the use of electroniccommunication/information devices.
As you progress through the process, you will be required tocomplete a pre-employment medical in addition to background andreference checks.
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Service Supervisor employer: Rheem Manufacturing Company
Solahart is an exceptional employer that champions a supportive team culture and prioritises employee growth, making it an ideal workplace for those passionate about renewable energy. With the opportunity to work in the vibrant Greater Sydney region, employees benefit from a fully maintained company vehicle and the chance to build meaningful relationships with customers while promoting sustainable solutions. Join us to be part of a leading Australian brand that values innovation and personal development.
Contact Details:
Rheem Manufacturing Company Recruitment Team
