We are seeking a motivated Spare Parts Interpreter to join our dynamic team in Darwin, Northern Territory. This permanent, full-time role is essential for ensuring the efficient supply of automotive spare parts to our customers. The ideal candidate will play a crucial role in supporting our operations and enhancing customer satisfaction through effective communication and product knowledge.
Key responsibilities
- Assisting retail customers with parts enquiries and providing outstanding customer service.
- Identifying and sourcing parts for a wide range of heavy vehicles and equipment.
- Managing the flow of parts to our internal workshop.
- Keeping Workshop Controllers and Service Advisors updated on parts availability and ETAs.
- Liaising with external suppliers to source parts required for repairs.
- Following up outstanding parts and keeping customers and internal teams informed.
- Processing orders, receipting and general parts administration.
- Maintaining accurate records and ensuring attention to detail across all parts transactions.
About you
- Confident, driven and proactive, with a genuine can-do attitude.
- Interested in the mechanical and heavy-vehicle industry.
- Highly organised with excellent time-management skills.
- Customer-focused and committed to delivering great service.
- A strong communicator who enjoys working with customers, suppliers and colleagues.
- Detail-oriented with strong problem-solving skills.
- Confident using computers and working with systems and parts catalogues.
- Keen to learn, develop and build their industry knowledge.
- Able to work effectively in a fast-paced environment.In possession of a current driver's licence.
About us
RGM Maintenance is a busy Daimler Trucks Dealership in Darwin, representing Mercedes-Benz Trucks, Freightliner and Fuso. Our work goes well beyond these brands. We support a diverse range of customers and equipment, including Defence vehicles, fuel tankers, heavy machinery and specialised vehicles.
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Spare Parts Interpreter in Darwin employer: RGM Maintenance Pty Ltd
RGM Maintenance Pty Ltd is an exceptional employer located in Townsville, offering a dynamic work environment where skilled Heavy Vehicle Technicians can thrive. With a strong emphasis on safety and quality, employees benefit from ongoing training and development opportunities, allowing for personal and professional growth while working on diverse vehicles and Defence-related equipment. Join a supportive team that values your expertise and fosters a culture of excellence.
