At a Glance
- Tasks: Engage customers through inbound and outbound calls, ensuring a positive experience.
- Company: Join a leading Australian kitchen and wardrobe manufacturer known for quality and innovation.
- Benefits: Enjoy a supportive team culture, career development, and regular social events.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Be part of a respected brand and make a real impact on customer satisfaction.
- Qualifications: Customer-focused with a professional manner; experience in kitchens or renovations is a plus.
The predicted salary is between 19.8 - 24.2 $ per hour.
We are a leading Australian-owned manufacturer in the kitchen and wardrobe industry, delivering high-quality solutions through trusted brands including Kinsman and Freedom Kitchens & Wardrobes. Best known for our association with The Block, we are recognised for our commitment to craftsmanship, innovation, and exceptional customer service tailored to modern Australian lifestyles.
About the role:
- This role is an integral part of the journey for the customer, where your exceptional customer engagement skills will be imperative.
- Develop and maintain relationships with a focus on the customer's vision.
- Perform inbound and outbound telephone marketing.
- Contribute to business growth by delivering excellent customer service and consistent sales performance.
- Identify customer needs and ensure every client enjoys a positive experience.
About you:
- A customer-centric approach.
- Professional presentation and manner.
- Kitchens/renovation industry experience.
In Return We Offer:
- Join a well-established and respected Australian company.
- Supportive team culture and collaborative work environment.
- Regular staff social events and celebrations.
- Career development opportunities within a growing organisation.
If you are passionate about exceptional customer service, we would love to hear from you! We are committed to fostering an inclusive and diverse workplace where everyone feels respected, valued, and supported. We welcome applications from people of all backgrounds, experiences, and abilities.
Please note that the successful applicant will be required to complete relevant pre-employment background checks and must hold valid working rights in Australia.
Telemarketer employer: RGIT Australia
Matrix Education is an exceptional employer that fosters a vibrant work culture centred around collaboration, innovation, and academic excellence. As a Mathematics Faculty Lead, you will not only lead a passionate team of educators but also have the opportunity to directly impact the learning journey of ambitious students across Australia. With a commitment to professional development and a supportive environment, Matrix empowers its employees to grow and thrive while making a meaningful difference in the lives of students.
