At a Glance
- Tasks: Support day-to-day operations and client services in a dynamic accounting firm.
- Company: Reputable accounting and advisory firm in Melbourne.
- Benefits: Competitive salary, superannuation, and long-term career development opportunities.
- Other info: Collaborative environment with opportunities to learn from experienced professionals.
- Why this job: Join a supportive team and grow your career in the accounting industry.
- Qualifications: 2+ years in administration or client services, ideally within accounting.
The predicted salary is between 70000 - 95000 $ per year.
$70,000 – $95,000 + super | Melbourne | Full time
Our client is a well-established accounting and advisory firm seeking an experienced Administrator / Client Services Coordinator to join their Melbourne office. This is a varied, client-facing role supporting the day-to-day operations of the practice and working closely with accountants and senior staff. You’ll be involved across client service, practice administration, ATO and ASIC processes, and accounting support, making this a great opportunity for someone looking to build a long-term career within the accounting industry. The role would suit someone with 2+ years’ experience within an accounting firm who is professional, organised, client-focused and confident managing a varied workload.
Key Responsibilities
- Provide day-to-day administration and client service support across the accounting practice
- Manage client documentation, records, payments, onboarding and general practice administration
- Assist with ATO correspondence, client updates, payment plans, GIC remission requests and lodgement processes
- Support IAS/BAS lodgements and taxation compliance requirements
- Assist with ASIC compliance, including company lodgements, statutory records and client registers
- Coordinate front-of-house and client communications, including meeting and greeting clients, answering calls and managing enquiries
- Maintain client databases, workflow systems and compliance documentation
About You
- 2+ years’ experience in administration, client services or reception within professional services, ideally accounting
- Strong understanding of accounting practice administration and client processes
- Exposure to ATO and/or ASIC processes is highly regarded
- Experience with Xero, XPM, FYI Docs, FuseDocs, FuseSign and ATOmate is highly regarded
- Professional presentation and excellent written and verbal communication skills
- Strong client service skills and confidence liaising with a range of stakeholders
- Excellent organisation and time management skills
- Ability to prioritise competing deadlines and work effectively under pressure
- Strong Microsoft Office skills, including Word, Excel, Outlook and PowerPoint
- Proactive, reliable and willing to take initiative
- A genuine interest in developing your career within the accounting and professional services sector
What's On Offer
- Join a well-established and reputable accounting and advisory firm
- A varied role combining client service, administration and accounting support
- Work closely with experienced accountants and senior professionals
- Supportive and collaborative team environment
- Long-term career development opportunities
- Opportunity to build your accounting practice knowledge and take on additional responsibilities over time
- $70,000 – $95,000 + super, depending on experience
Administrator / Client Services Coordinator – Accounting in Melbourne employer: Rezonate Recruitment
Join a leading CPA-accredited accounting practice in regional Victoria that champions remote work flexibility and prioritises employee growth. With a strong focus on training, a supportive team culture, and regular opportunities for professional development, this firm is dedicated to fostering a collaborative environment where your contributions are truly valued. Enjoy the benefits of modern cloud-based systems, minimal commuting, and a commitment to work-life balance while managing a diverse portfolio of clients.
