IT Contact Centre Leader – Customer Experience & Ops in Sydney

IT Contact Centre Leader – Customer Experience & Ops in Sydney

Sydney Temporary 82800 - 101200 $ / year (est.) On-site
R

At a Glance

  • Tasks: Lead and optimise our IT contact centre for exceptional customer experiences.
  • Company: Revolution Software Services, a dynamic tech company in Sydney's Olympic Park.
  • Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
  • Other info: Max-term position with potential for career advancement.
  • Why this job: Make a real difference in customer service while leading a high-performing team.
  • Qualifications: Proven experience in contact centre management and team leadership.

The predicted salary is between 82800 - 101200 $ per year.

Revolution Software Services in Sydney's Olympic Park is seeking an experienced IT Contact Centre Manager to lead the day-to-day operations of our contact centre and drive exceptional customer outcomes.

This max-term position for 2 years, based at our Sydney Olympic Park office, requires building high-performing teams, optimizing workforce performance and delivering outstanding service in an IT environment for Australian citizens or permanent residents.

IT Contact Centre Leader – Customer Experience & Ops in Sydney employer: Revolution Software Services

Revolution Software Services is an exceptional employer located at Sydney Olympic Park, offering a supportive and inclusive work culture that values hard work and success. With a focus on employee growth, we provide comprehensive remuneration packages, flexible working conditions, and opportunities for professional development, ensuring our team members thrive in their careers. Join us to lead a dynamic IT contact centre, where your contributions will be recognised and rewarded in a vibrant environment dedicated to delivering outstanding customer experiences.

R

Contact Details:

Revolution Software Services Recruitment Team

We think you need these skills to ace IT Contact Centre Leader – Customer Experience & Ops in Sydney

Leadership Skills
Customer Service Excellence
Team Building
Workforce Optimisation
Operational Management
Performance Management
IT Knowledge