At a Glance
- Tasks: Lead gaming operations and support exciting projects at Revesby Workers' Club.
- Company: Join a top NSW club known for its vibrant community and entertainment.
- Benefits: Enjoy free meals, onsite parking, and a supportive team environment.
- Other info: Great opportunities for growth and development in a collaborative culture.
- Why this job: Step up your gaming career and make a real impact in a dynamic setting.
- Qualifications: Experience in gaming operations and strong leadership skills are essential.
The predicted salary is between 59400 - 72600 $ per year.
Revesby Workers’ Club is seeking a confident and motivated Assistant Gaming Manager to help oversee our day-to-day gaming operations and support the continued development of our gaming offering. This is an exciting opportunity for an experienced gaming professional who enjoys working with people, understands the importance of compliance and responsible gaming, and has ambition to grow their career.
Reporting to the Gaming Manager, you will provide hands-on operational support, contribute to gaming strategies and projects, and help ensure our gaming operations continue to deliver strong commercial, compliance and customer outcomes.
About the role
- Support the day-to-day oversight of gaming operations
- Provide confident leadership and direction to the Gaming team
- Monitor gaming performance and analyse operational data and trends
- Assist with gaming machine installations, conversions and floor moves
- Support gaming promotions and player engagement initiatives
- Help identify opportunities to improve commercial and customer outcomes
- Maintain high standards of gaming floor presentation
- Assist with daily balancing, reconciliation and gaming-related reporting
- Support the management of customer concerns, incidents and disputes
- Build strong relationships with members, guests and internal stakeholders
- Contribute to responsible gaming initiatives and proactively identify patrons who may be displaying at-risk behaviours
- Support compliance with gaming legislation, AML/CTF requirements, WHS obligations and Club policies and procedures
We are looking for someone who is:
- A confident and effective communicator
- A capable leader who can support, guide and positively influence others
- Passionate about gaming and delivering an outstanding member experience
- Comfortable working with gaming data, reports and multiple operating systems
- Analytical, organised and attentive to detail
- Able to resolve issues calmly and professionally
- Proactive, adaptable and committed to continuous improvement
- Collaborative and able to build positive working relationships across the team
- Experience with AML/CTF monitoring, investigations or reporting will be highly regarded.
Skills and experience
- Strong experience within gaming or registered club operations
- Leadership or supervisory experience in a gaming environment
- Sound knowledge of gaming legislation and gaming machine regulations
- Experience with data analysis, reporting, cash balancing and reconciliation
- Knowledge of responsible gaming requirements and practices
- Excellent customer service, communication and interpersonal skills
- The ability to confidently manage customer concerns and challenging situations
- Experience working across multiple gaming and business systems
Qualifications
The successful applicant will be required to hold or obtain the relevant qualifications and certifications for the position, including: RSA, RCG & ARCG, Relevant AML/CTF training or certification.
This role offers the opportunity to:
- Take the next step into gaming management
- Work closely with an experienced Gaming Manager
- Develop your leadership, analytical and operational capabilities
- Contribute to gaming strategy, promotions and improvement initiatives
- Be part of a supportive and collaborative team
- Build valuable experience across gaming operations, compliance, AML/CTF and responsible gaming
Why Join Revesby Workers’ Club?
Revesby Workers’ Club is one of NSW’s leading registered clubs, recognised as one of Sydney’s leading entertainment and lifestyle venues. A respected, community-focused organisation with a strong reputation in the NSW club industry, a values-driven culture focused on people, accountability and continuous improvement, and a dynamic and complex operational environment offering genuine impact and influence.
Benefits include free staff meals and free onsite parking.
Assistant Gaming Manager in Sydney employer: Revesby Workers Club
Revesby Workers' Club is an exceptional employer, offering a vibrant work culture that prioritises community engagement and employee development. As an Assistant Gaming Manager, you'll benefit from a supportive team environment, opportunities for career advancement, and the chance to contribute to innovative gaming strategies in a leading entertainment venue. With free staff meals and onsite parking, RWC ensures a rewarding and enjoyable workplace experience.
