At a Glance
- Tasks: Lead service technology improvements in our contact centre and enhance member experiences.
- Company: Join Rest, a leading organisation focused on optimising service solutions.
- Benefits: Flexible part-time hours, competitive pay, and a supportive team environment.
- Other info: Opportunity to work with diverse teams and grow your career in tech.
- Why this job: Make a real difference by improving service delivery and member satisfaction.
- Qualifications: Experience in service technology and strong analytical skills required.
The predicted salary is between 126000 - 154000 $ per year.
Rest is recruiting for a Senior Service Solutions Specialist - Assisted Services Technology on a 12 Month Fixed Term Contract, part-time (2 days per week) in Sydney. You’ll help deliver and optimise service technology across Rest’s contact centre operations, working with Product, Operations, Service teams and external partners to drive continuous improvements.
You’ll translate member insights into improved experiences, inform decision-making with data, and optimise service delivery.
Part-Time Service Solutions Lead in Sydney employer: Rest
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