At a Glance
- Tasks: Lead the complaints management system and ensure effective handling of issues.
- Company: Resources Safety and Health Queensland, a key agency in Brisbane.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity to drive continuous improvement in a dynamic public sector role.
- Why this job: Make a real difference by improving service quality and stakeholder engagement.
- Qualifications: Experience in complaints management and strong analytical skills.
The predicted salary is between 49500 - 60500 $ per year.
Resources Safety and Health Queensland – Brisbane QLD is seeking a Manager, Complaints to lead the agency's complaints management system, ensuring matters are handled effectively and in line with public sector requirements.
You will coordinate reporting and analysis, identify trends and systemic issues, and drive continuous improvement across the organisation while working with stakeholders to deliver high-quality responses and measurable service improvements.
Senior Complaints & Governance Manager in Brisbane employer: Resources Safety and Health Queensland
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Contact Details:
Resources Safety and Health Queensland Recruitment Team
