At a Glance
- Tasks: Lead the Customer Intelligence Foundations team to enhance customer experiences using AI-driven insights.
- Company: Resmed, a leader in innovative healthcare solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team focused on transforming customer experiences.
- Why this job: Shape the future of customer intelligence and make a real impact in healthcare.
- Qualifications: Experience in customer intelligence, AI insights, and team leadership.
The predicted salary is between 135000 - 165000 $ per year.
Resmed seeks a Lead, Customer Intelligence Foundations to shape how trusted customer intelligence is created, governed, and activated across the business.
You will lead the Customer Intelligence Foundations team and establish foundations for a scalable intelligence capability across CX, Product, and other functions.
This hybrid role requires 2-3 days in the office weekly and involves guiding AI-enabled insights, journey management, and governance to improve customer experiences across Resmed.
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Head of AI-Driven Customer Intelligence Foundations in Sydney employer: Resmed
At Resmed, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Sydney where your contributions directly impact the lives of people around the globe. As a Senior Lifecycle Portfolio Manager, you'll enjoy a culture that fosters collaboration and innovation, with ample opportunities for professional growth and development. Join us to be part of a mission-driven team that values diversity, encourages individual expression, and is committed to making the world a healthier place.
