Overview
We are seeking an experienced Global Technical Services Project Manager to lead and drive execution of complex, cross-functional projects within a global technical services environment. This role will manage end-to-end project delivery, ensuring alignment between technical teams, business stakeholders, and customers across multiple regions.
Key Responsibilities
- Lead end-to-end project management for global technical services initiatives (planning, execution, monitoring, and closure)
- Coordinate with cross-functional teams (engineering, operations, service delivery, and external partners)
- Manage stakeholders across different regions and time zones, ensuring clear communication and alignment
- Track project scope, timelines, resources, risks, and budget
- Drive process improvements and ensure adherence to project management standards and best practices
- Identify and mitigate risks, resolving issues proactively to maintain project delivery
- Provide regular status updates and reporting to leadership and stakeholders
- Ensure high levels of customer satisfaction and service quality
Requirements Must-Have
- 5–8+ years of project management experience in technical / IT / services environment
- Proven experience managing global or cross-regional projects
- Strong knowledge of project management methodologies (Agile, Waterfall, or Hybrid)
- Excellent stakeholder management and communication skills
- Experience using project tools (e.g., Jira, MS Project, ServiceNow, or similar)
- Ability to manage multiple projects in a fast-paced environment
Nice-to-Have
- Certifications such as PMP, PRINCE2, or Scrum
- Experience in technical services, post-sales, or service delivery environments
- Exposure to customer-facing or client-driven projects
- Background in technology, telecom, SaaS, or consulting industries
Key Competencies
- Strong problem-solving and decision-making skills
- Ability to balance technical and business priorities
- High level of ownership and accountability
- Effective cross-cultural communication
Global Technical Services Project Manager (7-Month Contract) in Sydney employer: Resmed
At Resmed, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Sydney where your contributions directly impact the lives of people around the globe. As a Senior Lifecycle Portfolio Manager, you'll enjoy a culture that fosters collaboration and innovation, with ample opportunities for professional growth and development. Join us to be part of a mission-driven team that values diversity, encourages individual expression, and is committed to making the world a healthier place.
