Head of Customer Intelligence Foundations & AI Governance in Sydney

Head of Customer Intelligence Foundations & AI Governance in Sydney

Sydney Full-Time 135000 - 165000 $ / year (est.) On-site
R

At a Glance

  • Tasks: Lead the Customer Intelligence Foundations team and shape AI governance for impactful decision-making.
  • Company: ResMed Inc., a leader in innovative healthcare solutions.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on responsible AI practices and scalable insights.
  • Why this job: Drive AI strategy and make a difference in customer experience and business outcomes.
  • Qualifications: Experience in customer intelligence, AI governance, and strong leadership skills.

The predicted salary is between 135000 - 165000 $ per year.

Res Med Inc. is expanding its Experience Insights function to build a strategic capability for customer intelligence and AI-enabled decision support.

You will lead the Customer Intelligence Foundations team, shaping governance, knowledge layers, and synthetic audiences that inform CX, product, and business strategy.

You will collaborate with CX leadership to operationalize the broader AI-enabled intelligence strategy, ensuring responsible AI practices and scalable insights across the organization.

#J-18808-Ljbffr

Head of Customer Intelligence Foundations & AI Governance in Sydney employer: ResMed Inc

At Resmed, we are dedicated to shaping the future of humidification technology while fostering a collaborative and inclusive work environment. As an Electronics Engineer, you will have the opportunity to contribute to innovative solutions that improve patient outcomes, all while working alongside a diverse team that values curiosity and excellence. With a strong focus on employee growth and a commitment to making a positive impact in healthcare, Resmed offers a rewarding career path in a supportive atmosphere located in a vibrant community.

R

Contact Details:

ResMed Inc Recruitment Team

We think you need these skills to ace Head of Customer Intelligence Foundations & AI Governance in Sydney

Customer Intelligence
AI Governance
Strategic Capability Development
Collaboration with CX Leadership
Operationalisation of AI Strategies
Responsible AI Practices
Insight Generation