At a Glance
- Tasks: Lead AI-driven customer intelligence initiatives and shape governance strategies.
- Company: ResMed Inc, a leader in innovative healthcare solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on responsible AI practices.
- Why this job: Make a significant impact on customer experience through AI and data-driven insights.
- Qualifications: Strong leadership skills and experience in AI and customer intelligence.
The predicted salary is between 63000 - 77000 $ per year.
ResMed Inc is seeking a leader for the Customer Intelligence Foundations team to shape governance, strategy, and activation of AI-enabled customer intelligence across CX, product, and business functions. This role drives the EXI knowledge layer, AI agent strategy, and synthetic audience guardrails, enabling evidence-based decisions and responsible AI practices.
Based in a hybrid setup, you would be in the office 2–3 days per week, collaborating with CX leadership to align insights with product.
Head of AI-Driven Customer Intelligence Foundations employer: ResMed Inc
At Resmed, we are dedicated to shaping the future of humidification technology while fostering a collaborative and inclusive work environment. As an Electronics Engineer, you will have the opportunity to contribute to innovative solutions that improve patient outcomes, all while working alongside a diverse team that values curiosity and excellence. With a strong focus on employee growth and a commitment to making a positive impact in healthcare, Resmed offers a rewarding career path in a supportive atmosphere located in a vibrant community.
