Resimac Group is seeking a Financial Assistance Officer to support customers in financial difficulty, assess hardship applications, and tailor solutions aligned with policy and obligations. You'll work closely with customers to understand circumstances and manage risk while delivering first‐line assistance.
You'll handle arrears, payment arrangements, and cases across inbound/outbound channels, ensuring accurate records and compliant communications.
Hardship Solutions Advisor in Sydney employer: Resimac
Resimac Group is an exceptional employer that prioritises employee growth and wellbeing, offering a supportive and friendly team culture alongside flexible work-from-home options. With a commitment to diversity and inclusion, employees benefit from internal development opportunities, wellness initiatives, and unique perks like monthly cake days and a daily breakfast bar, making it a rewarding place to build a career in the dynamic field of fraud analysis.
