At a Glance
- Tasks: Support IT operations, automate processes, and ensure system reliability in a dynamic environment.
- Company: Join the Reserve Bank of Australia, a key player in the nation's economy.
- Benefits: Flexible hybrid work model, career growth opportunities, and a collaborative culture.
- Other info: Diverse and inclusive workplace committed to equity and personal growth.
- Why this job: Make a real impact on Australia's financial systems while developing your skills.
- Qualifications: 5+ years in IT operations, strong communication, and scripting skills required.
The predicted salary is between 90000 - 110000 $ per year.
Hybrid working model with a requirement to attend the office three (3) days per week at either the Bella Vista or Chifley Square (Sydney CBD) location. Fixed term contract until November 2027. Play an important part shaping the future of our iconic Australian institution.
About the team
The IT Operations Analyst plays a key role in operational readiness, incident and problem resolution, and continuous improvement initiatives, helping to drive standardisation, reliability, and scalability of services. The position requires strong collaboration, a service-oriented mindset, and the ability to operate effectively in a fast-paced, always-on environment while supporting the successful delivery and ongoing operation of the F5 Obsolescence Program.
About the role
The role is responsible for delivering enterprise monitoring and automation support, ensuring critical systems and services are proactively monitored, issues are detected early, and operational processes are automated wherever possible to improve efficiency and reduce manual intervention. This includes installing, configuring, supporting, and maintaining enterprise tools used for automation, scheduling, deployment, release management, and system monitoring across the technology landscape. Work as part of the Operational Analyst Project team to support and improve efficiency using automation tools, scheduling and scripting. Maintain a working knowledge of the IT Infrastructure platforms, tools, software packages used and ensure all system documentation complies with relevant IT Standards. Monitor systems and services and provide 1st level support in line with predefined operational controls, processes and requirements. Respond to system requests and messages, while monitoring IT incidents across operating system, network and application environments. Monitor Networks and System Application using a variety of Enterprise tools. Continually improve the efficiency and effectiveness of IT systems by IT operations. Configuration of Monitoring software and enterprise scheduler tools. Creating power shell scripts and configuration of API. This role is primarily aligned to standard business hours; however, flexibility is required to support operational needs, including occasional work outside of these hours.
About you
Minimum 5 years’ experience as an IT Operations Analyst or similar role within large, complex organisations or transformation programs. Excellent organisational and coordination skills, with a structured, proactive working style. Clear, confident communication skills and experience working within project governance frameworks. Experience in configuring Application Performance Monitoring alerting thresholds. Strong knowledge of enterprise systems management, including configuring and modifying infrastructure objects and alerting thresholds. Experience in configuring enterprise monitoring tools with infrastructure, application, database, AI Ops, ML capabilities either on premise or cloud-based SaaS solutions. Working knowledge of operating systems and IT infrastructure (Windows, Linux, virtual machines, containers). Working knowledge of scripting languages such as PowerShell, Python, Bash, JavaScript. Proven experience in toolsets such as Safeguard, Spectrum, Tidal, etc.
Be More
Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.
Why RBA?
The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry, and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.
The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.
Application Close: October 24, 2026.
IT Operations Analyst in Sydney employer: Reserve Bank of Australia
The Reserve Bank of Australia is an exceptional employer, offering a dynamic work environment in the heart of Sydney's CBD. With a strong commitment to employee development and a culture that values collaboration and innovation, staff are encouraged to grow their skills while contributing to critical financial systems. The hybrid work model provides flexibility, making it an ideal place for professionals seeking meaningful and impactful careers in banking and payments regulation.
