Rentokil is looking for an organised Service Planner with strong administrative and communication skills to join the team in Perth on a full-time basis.
At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
The Core Responsibilities In This Role Include
- Organisation and scheduling of regular field service activities in Pest control
- Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
- Organise installations and jobs for completion within divisional time frames and expectations
- Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls
- Deal with all paperwork and administration related to service activities and routing of documents for entry onto Branch Contracts Computer System
- Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
- Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention
- Maintain reporting spreadsheets within timeframes
The Ideal Candidate Will Have
- Excellent phone etiquette
- Strong written and verbal communication skills
- Strong computer skills
- Ability to give clear instructions
- Strong collaboration skills
- Strong time management skills
- Previous experience in a similar role, or fast-paced office environment
Benefits Of Being Part Of The Rentokil Initial Team
- Working for the world's largest pest control company
- Mobile phone
- Employee cash incentive programs & bonuses
- Comprehensive induction and training
- Access to employee assistance program, for you and your family
- Ongoing learning and development
- Career Progression, many of our employees have expanded into other roles across the company
- and more
As part of the recruitment process, you will be required to complete the pre‐employment medical and reference checks.
If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organization that is on a growth trajectory sounds like you, please get in touch!
Service Planner - Envirotechnics Pest Control in Perth employer: Rentokil Initial
Ambius Sydney is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. With a strong emphasis on employee growth, we offer extensive training and development opportunities, alongside competitive compensation packages including uncapped commissions and a company vehicle. Working in our vibrant Sydney branch not only allows you to engage with creative interior landscaping projects but also to build lasting relationships with clients in a supportive environment.
