Rentokil Initial in Brisbane is seeking an enthusiastic IT Service Desk Analyst to be the first point of contact for internal users, providing basic troubleshooting and timely support.
You will resolve level 1 issues, log requests in ServiceNow, meet SLAs, and participate in after-hours rotation while collaborating with ITIL-based processes. The role requires 2+ years in IT help desk and familiarity with Active Directory, Citrix, VMware, and Google Apps.
Brisbane IT Service Desk Analyst: 1st-Line Support & SLAs employer: Rentokil Initial
Ambius Sydney is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. With a strong emphasis on employee growth, we offer extensive training and development opportunities, alongside competitive compensation packages including uncapped commissions and a company vehicle. Working in our vibrant Sydney branch not only allows you to engage with creative interior landscaping projects but also to build lasting relationships with clients in a supportive environment.
