At a Glance
- Tasks: Deliver exceptional customer service and build trusted relationships with clients.
- Company: Join Rentokil Initial, a leader in customer experience and support.
- Benefits: Earn commission, enjoy ongoing training, and grow your career.
- Other info: Supportive team culture with opportunities for growth across Australia.
- Why this job: Make a real difference for customers while achieving your goals.
- Qualifications: Passion for helping others and strong communication skills required.
The predicted salary is between 36000 - 44000 $ per year.
Are you passionate about helping people, solving problems and achieving results?
At Rentokil Initial, our Customer Service Consultants are more than customer service representatives; they're trusted advisors who deliver exceptional customer experiences while identifying opportunities to help our customers with the right solutions.
If you enjoy working with people and love the satisfaction of achieving goals, this could be the perfect role for you.
- What You'll Be Doing
- Deliver exceptional customer service across phone, email and digital channels
- Build trusted relationships and become the first point of contact for our customers
- Resolve customer enquiries efficiently and professionally
- Coordinate bookings and work closely with our Sales and Operations teams
- Identify customer needs and recommend additional services that add value
- Achieve internal sales targets through consultative conversations and earn commission
What We're Looking For
- Loves helping customers and building relationships
- Has excellent communication and problem solving skills
- Thrives in a fast paced environment
- Is organised, adaptable and enjoys multitasking
- Is motivated by achieving goals and being rewarded for success
- Has experience in customer service, hospitality, retail, contact centres or sales preferred but overall attitude is everything!
- Why You'll Love This Role
- No cold calling, help existing customers by identifying genuine opportunities to add value
- Monthly commission opportunities
- Ongoing training, coaching and career development
- Supportive team culture with opportunities to grow across Australia
- Make a real difference to customers every day while building a rewarding career
Who We Are
At Rentokil Initial, we're passionate about protecting people, enhancing lives and delivering exceptional customer experiences.
Our success is built on our values of Service, Relationships and Teamwork and we celebrate people who bring those values to life every day.
Ready to Join Us?
If you're looking for a career where you can make a difference, develop your skills, achieve sales success and be rewarded for your performance, we'd love to hear from you.
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Customer Service Consultant in Sydney employer: Rentokil Initial Group
At Rentokil Initial, we pride ourselves on being a market leader that not only provides essential services but also pioneers innovative operational strategies. Our culture is built on empowerment and inclusivity, offering robust development opportunities for our employees to grow into future leaders while making a direct impact on the business. With a focus on digital transformation and sustainability, working with us means being part of a forward-thinking team that values your contributions and supports your professional journey.
