At a Glance
- Tasks: Organise and schedule pest control services while managing customer inquiries.
- Company: Join Rentokil, the global leader in pest control and hygiene.
- Benefits: Enjoy bonuses, training, and career progression opportunities.
- Other info: Dynamic workplace with a focus on teamwork and personal growth.
- Why this job: Make a positive impact while working in a supportive team environment.
- Qualifications: Strong admin skills, communication abilities, and multitasking experience required.
The predicted salary is between 49500 - 60500 $ per year.
Rentokil is looking for an organised Service Planner with strong administrative and communication skills to join the team in Kewdale on a full-time basis. At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
The core responsibilities in this role include:
- Organisation and scheduling of regular field service activities in Pest control
- Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
- Organise installations and jobs for completion within divisional time frames and expectations
- Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls
- Deal with all paperwork and administration related to service activities and routing of documents for entry onto Branch Contracts Computer System
- Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
- Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention
- Maintain reporting spreadsheets within timeframes
The ideal candidate will have:
- Previous experience in a similar role, or fast-paced office environment
- Ability to be able to multi-task and juggle priorities
- Good understanding of the geographical areas of Perth
- Excellent phone etiquette
- Strong written and verbal communication skills
- Strong computer skills
- Ability to give clear instructions
- Strong collaboration skills
- Strong time management skills
Benefits of being part of the Rentokil Initial team:
- Working for the world’s largest pest control company
- Employee incentive programs & bonuses
- Comprehensive induction and training
- Access to employee assistance program, for you and your family
- Ongoing learning and development
- Career Progression, many of our employees have expanded into other roles across the company…and more
As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.
Service Planner in Perth employer: Rentokil Initial Group
At Rentokil Initial, we pride ourselves on being a market leader that not only provides essential services but also pioneers innovative operational strategies. Our culture is built on empowerment and inclusivity, offering robust development opportunities for our employees to grow into future leaders while making a direct impact on the business. With a focus on digital transformation and sustainability, working with us means being part of a forward-thinking team that values your contributions and supports your professional journey.
