Customer Experience Manager in Canberra

Customer Experience Manager in Canberra

Canberra Full-Time 63000 - 77000 $ / year (est.) On-site
R

At a Glance

  • Tasks: Lead a customer service team to deliver an exceptional 'WOW' experience for clients.
  • Company: Join Rentokil Initial, a leader in customer service excellence.
  • Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
  • Other info: Role involves managing multiple locations with a focus on results.
  • Why this job: Make a real impact by enhancing customer experiences and driving business growth.
  • Qualifications: Proven leadership skills and a passion for customer service.

The predicted salary is between 63000 - 77000 $ per year.

Rentokil Initial is seeking an energetic Customer Service Manager to lead a customer-facing team and deliver a consistently exceptional β€œWOW” experience for clients. You will bridge internal service delivery with external stakeholders to maintain world-class service while driving growth through retention and sales opportunities.

The role is based in our Canberra branch with periodic visits to Cowra and Batemans Bay, requiring a proactive, results-driven leader who can manage multiple offices.

Customer Experience Manager in Canberra employer: Rentokil Initial Group

At Rentokil Initial, we pride ourselves on being a market leader that not only provides essential services but also pioneers innovative operational strategies. Our culture is built on empowerment and inclusivity, offering robust development opportunities for our employees to grow into future leaders while making a direct impact on the business. With a focus on digital transformation and sustainability, working with us means being part of a forward-thinking team that values your contributions and supports your professional journey.

R

Contact Details:

Rentokil Initial Group Recruitment Team

We think you need these skills to ace Customer Experience Manager in Canberra

Customer Service Management
Team Leadership
Stakeholder Engagement
Sales Growth Strategies
Service Delivery Management
Proactive Problem Solving
Results-Driven Approach