Implementation Specialist - IT Graduates Welcome to Apply About us
Removify is an award-winning, Melbourne-founded tech company helping businesses defend, repair and build their online reputations. Since 2019 we've grown fast, with customers across Australia, the US, UK, Canada and Europe.
About the job
A hands-on, customer-facing role for someone technically capable and early in their career who wants a real pathway into product and implementation work - no coding required. You'll own how new clients are onboarded onto Amplify, our review-generation platform: understanding their setup, configuring it right, and making sure they're set up to succeed. For the right person, it can open a pathway over time into product, product management, or our tech team.
What you'll do
- Run discovery on each client's CRM and marketing stack
- Configure Amplify to fit their setup, right the first time
- Spot integration and automation opportunities
- Run product demos and training where it helps
- Partner with Campaign Managers on a clean handoff
Skills & experience
- Fast learner who picks up new software unaided
- Fluent English, confident with customers day to day
- Analytical and accurate - maps a stack, configures it right
- Highly organised across a high volume of tasks
- Technical or adjacent degree strongly preferred
Nice to have
- CRM/marketing familiarity (e.g. Salesforce, HubSpot)
- API/integration literacy, no coding required
- Customer-facing tech or product experience
Recent graduates welcome
If you're a recent IT or tech graduate, we'd love to hear from you. This isn't a formal graduate program with a set intake, rotations or a cohort - it's a permanent role on a real team where you own your work from day one.
Benefits
- Room to grow toward product or our tech team
- High-impact role in a fast-growing tech company
- Brand new South Yarra office; supportive, team-first culture
- Ongoing learning, development and real recognition
This is a full-time role, working from our South Yarra (VIC) office.
