This client is in the fitness industry, the world's largest co-ed fitness franchise with over 4,000 clubs worldwide. We are looking for a motivated and people-focused Club Manager to lead daily club operations, drive membership growth, and deliver an exceptional member experience. This role is ideal for someone who thrives in a fast-paced, goal-driven environment and is passionate about helping others achieve their health and fitness goals. This is a strong career pathway opportunity with structured training, development, and progression.
Key responsibilities
- Driving new member acquisition through lead generation and conversions
- Engaging with leads and existing members through calls, follow-ups, and in-person interactions
- Delivering outstanding customer service and building long-term member relationships
- Supporting Personal Trainers by generating and referring qualified leads
- Ensuring the club is clean, safe, and operating efficiently at all times
- Meeting and exceeding sales and performance targets
- Continuously identifying opportunities to improve member experience and club performance
- Leading by example in creating a positive, energetic, and welcoming club culture
About you
- People-focused - you genuinely enjoy helping others and creating great customer experiences
- Goal-driven - motivated by targets, performance, and personal growth
- Proactive - confident in sharing ideas and taking initiative
- Coachable - open to feedback and eager to learn and develop
- A natural leader - takes ownership and inspires others through action
- Passionate about health and fitness - understands the value of a healthy lifestyle
- Sales-oriented - comfortable with conversations that lead to membership growth
- Previous sales or customer service experience (preferred)
- Senior First Aid Certificate (or equivalent)
- CPR Certification
- Working With Children Check
- National Police Check
About us
This client is in the fitness industry, the world's largest co-ed fitness franchise with over 4,000 clubs worldwide; we believe fitness is more than a workout - it's about improving quality and quantity of life.
Club Manager in Melbourne employer: remotepeople
Join a dynamic team as a Customer Solution Architect in Australia, where you'll play a pivotal role in driving digital transformation for enterprise clients. Our collaborative culture fosters continuous learning and offers flexible hybrid working arrangements, ensuring you can thrive both professionally and personally. With opportunities for career progression and certification sponsorship, this is an excellent place to grow your expertise in Dynamics 365 and Power Platform.
