About the role
Support the Chief Operating Officer | National Training Organisation
Make an impact across a growing education and training organisation.
We are seeking a highly organised, proactive and commercially minded Business Operations Support Officer to work alongside our Chief Operating Officer and support the delivery of key business priorities across our organisation.
This is a unique opportunity to work in a highly visible role that provides exposure to executive leadership, strategic projects, operational performance and business improvement initiatives across multiple Registered Training Organisations.
You will be someone who enjoys bringing structure to complexity, coordinating competing priorities, and helping teams stay connected and accountable.
While you will provide some support to the COO, the primary focus of the position is operational coordination, project support, reporting and facilitating collaboration across the business.
Key responsibilities
- Monitor and report on organisation wide projects and strategic initiatives
- Prepare business reports, dashboards and performance summaries
- Assist with preparation and coordination of cross-functional communications
- Maintain action registers and ensure accountability for agreed outcomes
- Maintain calendar of consolidated key deliverables across all Operations functions
- Assist with supplier/procurement contract preparation, review and administration activities
- Support workforce planning administration and recruitment coordinationFacilitate onboarding and offboarding processes for employees
- Oversee and support the operational effectiveness of our training facilities
- Consolidate reports from operational and corporate functions
About you
- Experience in operations coordination, business management support or similar roles
- Experience supporting senior executives
- Experience coordinating cross-functional business activities
- Experience coordinating projects and organisational initiatives
- Exceptional organizational and prioritisation skills
- Strong business writing and communication skills
- Highly developed stakeholder management skills
- High attention to detail
- Absolute integrity and confidentiality
- Professional judgement and maturity
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Business Operations Support in Melbourne employer: RelyOn Australia Pty Ltd
As an employer, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Instructional Designers to create impactful learning resources for Australia's electrical and infrastructure industries. With a focus on professional development and a commitment to quality, we offer flexible remote/hybrid working arrangements, ensuring our team can balance their personal and professional lives while contributing to meaningful projects. Join us to be part of a supportive environment that values your expertise and encourages continuous growth.
