At a Glance
- Tasks: Drive customer onboarding, adoption, and renewals for our Academic & Government portfolio.
- Company: Join Elsevier Australia, a leader in academic publishing and digital solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on collaboration and innovation.
- Why this job: Make a real impact by ensuring customer satisfaction and expanding product usage.
- Qualifications: University degree, 3+ years in digital customer success, and strong presentation skills.
The predicted salary is between 75600 - 92400 $ per year.
Elsevier Australia in Sydney is seeking a Customer Success Manager to drive onboarding, adoption and renewal across our Academic & Government portfolio.
You will partner with account teams to ensure value realization and customer satisfaction while expanding product usage.
The role requires a university degree, at least 3 years in a digital customer success function, and strong presentation skills.
- Saa S experience and English fluency are highly valued, with the ability to work within an
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