Elsevier in Australia is seeking a Customer Success Manager to lead onboarding, enablement, and value realization across Solutions and Research Sales portfolios. You will work with Account Managers, support teams, and product groups to ensure adoption, retention, and renewals while delivering ROI stories and guiding customers through the product portfolio.
The role requires at least 3 years in a Digital CS role, SaaS familiarity, fluency in English, and comfort in an international matrixed
#J-18808-Ljbffr
Flexible Strategic CSM β Digital Solutions & Renewals in Sydney employer: RELX International
At LexisNexis Risk Solutions, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our Technology Graduate Program not only provides you with invaluable hands-on experience in cutting-edge technologies like big data and AI but also offers robust mentorship and training opportunities to support your professional growth. Located in a dynamic environment, you'll be part of a team that values code quality and impactful contributions, making your work both meaningful and rewarding.