At a Glance
- Tasks: Lead onboarding and support for customers in research and education sectors.
- Company: Join Elsevier, a global leader in research and education solutions.
- Benefits: Enjoy competitive salary, flexible work options, and professional growth opportunities.
- Other info: Be part of an international team focused on customer engagement and retention.
- Why this job: Make a real difference by helping customers succeed with innovative solutions.
- Qualifications: Strong presentation skills and problem-solving abilities required.
The predicted salary is between 49500 - 60500 $ per year.
Elsevier in Australia is seeking a Customer Success Manager to lead onboarding, enablement, and value realization across Solutions and Research Sales portfolios.
You will collaborate with Account Managers and support teams to achieve strategic goals, drive adoption, and identify upsell opportunities.
The role focuses on customer engagement, retention, and maximizing outcomes while working within an international matrixed organization.
Strong presentation and problem-solving skills are essential.
Customer Success Manager, SaaS for Research & Education in St Leonards employer: RELX International
At LexisNexis Risk Solutions, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our Technology Graduate Program not only provides you with invaluable hands-on experience in cutting-edge technologies like big data and AI but also offers robust mentorship and training opportunities to support your professional growth. Located in a dynamic environment, you'll be part of a team that values code quality and impactful contributions, making your work both meaningful and rewarding.
