At a Glance
- Tasks: Assist customers, manage bookings, and support workshop operations in a busy environment.
- Company: Locally owned tyre and mechanical workshop dedicated to professionalism and team culture.
- Benefits: Full training, mentoring, and a clear pathway to a Certificate II in Automotive Sales.
- Other info: Full-time role with opportunities for growth and development in the automotive industry.
- Why this job: Kickstart your automotive career without a traditional mechanic apprenticeship while helping customers.
- Qualifications: No experience needed; just bring your passion for cars and customer service.
The predicted salary is between 47250 - 57750 $ per year.
This is a front counter role in a busy workshop.
Around 80% of the job is customer service, bookings and administration.
The other 20% is workshop support.
You won’t be sitting out the front.
When the counter is quiet, you’ll be on your feet: putting parts away, helping the technicians and keeping the workshop moving.
The Automotive Service Advisor Trainee role is a long-term career pathway in the automotive industry.
It’s for people who are passionate about cars and customer service but don’t want to do a traditional mechanic apprenticeship.
No experience required.
You’ll get full training, mentoring and documented systems, with a pathway to the AUR21120 Certificate II in Automotive Sales.
The role is designed to progress into a fully competent Automotive Service Advisor position over time.
Full-time, 42.5 hours per week, Monday to Friday.
Key responsibilities
- Greet customers professionally, in person and on the phone
- Book vehicles in and help maintain workshop workflow
- Capture accurate customer and vehicle information in Co Star
- Communicate estimated costs and pickup times clearly
- Keep customers updated throughout repairs and notify them when vehicles are ready
- Prepare estimates, quotes and invoices under supervision
- Receive parts deliveries and put stock away promptly
- Help the technicians when the counter is quiet
- Keep the counter, showroom and workshop clean and presentable
About you
- Reliable, with consistent attendance
- Follows systems and procedures every time
- Professional, accountable and a clear communicator
- Shows initiative and wants to learn
- Happy to pitch in wherever the workshop needs help. There’s no “it’s not my job” here.
About us
We’re a locally owned tyre and mechanical workshop in Parkes, focused on raising the bar in the automotive industry through professionalism, structure, communication and continuous improvement.
We’re committed to building a strong team culture and developing future talent.
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Automotive Service Advisor Trainee in Parkes employer: Regos Plus Tyre & Mechanical
Join our locally owned tyre and mechanical workshop in Parkes, where we prioritise professionalism and teamwork. As an Automotive Service Advisor Trainee, you'll receive comprehensive training and mentoring, paving the way for a rewarding career in the automotive industry. Our supportive work culture fosters growth and development, ensuring you have the tools and guidance needed to succeed while contributing to a dynamic team environment.
Contact Details:
Regos Plus Tyre & Mechanical Recruitment Team
