Service Delivery Officer – Geelong

Service Delivery Officer – Geelong

Geelong Part-Time 62100 - 75900 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Provide top-notch customer service and administrative support in a dynamic environment.
  • Company: Join DEECA, a leader in energy, environment, and climate action.
  • Benefits: Enjoy flexible working arrangements and a commitment to inclusivity.
  • Other info: Part-time role with opportunities for career growth and cultural respect.
  • Why this job: Make a real difference while developing your skills in a supportive team.
  • Qualifications: Experience in customer service and proficiency in MS Office required.

The predicted salary is between 62100 - 75900 $ per year.

The Service Delivery Officer will provide internal and external customer service, corporate, administrative and business support relevant to the site and region and lead a climate of service excellence across DEECA Regions Division. The role requires outstanding and demonstrated site leadership and the ability to navigate a changing organisational context in an agile and fast paced operating environment.

Specialist/Technical Expertise/Qualifications

  • Skilled in MS Office applications (Word, Excel, PowerPoint, OneNote, Outlook, SharePoint)
  • Experience in delivery of site administration and coordination of site services and fleet management
  • Experience in customer service.

This is a part time (0.8 FTE) ongoing position. The work location for this position is Geelong with hybrid work arrangements available.

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience. Please refer to the Key Selection Criteria provided in the Position Description, including the mandatory requirements. Applications close 11.59pm on Tuesday, 20 October 2026.

Other relevant information:

  • Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check.
  • To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

An inclusive, culturally safe and flexible workplace. DEECA fosters an inclusive workplace culture and is committed to a fair, accessible, and equitable recruitment process. We strongly encourage Aboriginal and or Torres Strait Islander people to apply. We recognise the strengths, knowledge and perspectives First Nations people bring and DEECA is committed to a culturally safe and respectful workplace. We support flexible working arrangements, including hybrid work, varied hours, part-time work and job sharing.

Service Delivery Officer – Geelong employer: Regions, Environment, Climate Action and First Peoples - DEECA

DEECA is an exceptional employer located in Mildura, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With flexible working arrangements and a commitment to cultural safety, DEECA fosters a collaborative atmosphere where employees can thrive while contributing to meaningful public land management projects that benefit the community and the environment.

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Contact Details:

Regions, Environment, Climate Action and First Peoples - DEECA Recruitment Team

We think you need these skills to ace Service Delivery Officer – Geelong

Customer Service
Site Administration
Coordination of Site Services
Fleet Management
MS Office Applications (Word, Excel, PowerPoint, OneNote, Outlook, SharePoint)
Leadership Skills
Agility in Changing Environments