At a Glance
- Tasks: Support customers in financial hardship and negotiate repayment plans with empathy.
- Company: Regional Australia Bank, dedicated to helping communities thrive.
- Benefits: Flexible work arrangements, competitive salary, and professional development opportunities.
- Other info: Join a supportive team focused on positive outcomes for customers.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Strong communication skills and a compassionate approach to customer service.
The predicted salary is between 58500 - 71500 $ per year.
Regional Australia Bank is seeking a compassionate Recoveries & Financial Assistance Officer in Australia.
You will manage a portfolio of customers experiencing financial hardship, negotiate repayment arrangements, and guide customers through hardship and recovery processes with empathy and professionalism.
You will collaborate with internal teams, legal representatives and third-party providers to achieve sustainable outcomes while maintaining compliance and confidentiality.
Compassionate Recoveries & Financial Assistance Specialist in Newcastle employer: Regional Australia Bank Ltd
At Regional Australia Bank, we pride ourselves on being an excellent employer by fostering a supportive and community-focused work environment at The Pines, Elanora. Our small team culture encourages meaningful relationships with customers and offers ample opportunities for professional growth through training and development. With additional benefits like birthday leave and paid parental leave, we ensure our employees feel valued and supported in their careers while making a positive impact in the community.
Contact Details:
Regional Australia Bank Ltd Recruitment Team
