At a Glance
- Tasks: Provide friendly customer service and manage appointments in a busy clinic.
- Company: Join a supportive team at Regent Street Physiotherapy in New Lambton.
- Benefits: Part-time hours, friendly environment, and the chance to make a difference.
- Other info: Opportunity for training before starting in January 2027.
- Why this job: Perfect for those who love helping people and staying organised.
- Qualifications: Strong communication skills and a positive attitude are key.
The predicted salary is between 35784 - 43736 $ per year.
Regent Street Physiotherapy – New Lambton NSW
Part-Time | 25 Hours Per Week | Start Date: Monday 4th January 2027
Ready for a fresh start in the new year? We’re looking for a friendly, organised and enthusiastic administration assistant to join our team!
If you love working with people, enjoy keeping things organised and want to be part of a welcoming, supportive team, this could be the perfect opportunity for you.
About the Role
This is a part-time position offering 25 hours per week, with the following roster:
We’re hoping to organise a few training sessions in November and December 2026 to help you get familiar with our team, systems and daily processes before officially starting on Monday 4th January 2027.
Key responsibilities
- Greeting patients and providing friendly, professional customer service
- Managing appointments, bookings and cancellations
- Answering phone calls and responding to patient enquiries
- Processing payments and managing patient accounts
- Liaising with physiotherapists and supporting the clinical team
- Maintaining accurate patient records and administrative documentation
- Keeping reception and the clinic environment organised and welcoming
- Assisting with general day-to-day administrative tasks
About you
- Excellent communication and interpersonal skills
- Organised, reliable and strong attention to detail
- Enjoys working with people and providing outstanding customer service
- Able to multitask and work efficiently in a busy clinic environment
- Confident using computers and learning new software
- Can work independently while also being a supportive team member
- Comfortable with early morning starts and evening finishes
- Previous experience in reception, administration or a healthcare setting would be an advantage, but a positive attitude and willingness to learn are just as important
What we offer
- A friendly, supportive and welcoming team
- A varied role in a rewarding healthcare environment
- The opportunity to make a positive difference to our patients' experience
Administrative Assistant in Newcastle employer: Regent Street Physiotherapy
Regent Street Physiotherapy is an excellent employer that fosters a friendly and supportive work culture, making it an ideal place for those who thrive in a team-oriented environment. With a focus on employee growth, we offer training sessions to help you integrate smoothly into our operations, ensuring you feel confident and valued from day one. Join us in New Lambton, where your contributions directly enhance the patient experience in a rewarding healthcare setting.
Contact Details:
Regent Street Physiotherapy Recruitment Team
