Guest Services Officer in Hawks Nest

Guest Services Officer in Hawks Nest

Hawks Nest Full-Time 19.8 - 24.2 $ / hour (est.) On-site
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At a Glance

  • Tasks: Assist guests, manage reservations, and ensure a welcoming environment.
  • Company: Join Reflections Holidays, a leader in eco-friendly holiday parks.
  • Benefits: Flexible hours, team culture, and the chance to work in beautiful locations.
  • Other info: Great opportunity for growth in a supportive and inclusive environment.
  • Why this job: Be part of a mission to create memorable experiences in nature.
  • Qualifications: Positive attitude, teamwork skills, and a willingness to learn.

The predicted salary is between 19.8 - 24.2 $ per hour.

  • Drivers Licenceand own vehicleor access to reliable transport.
  • The ability towork productively & independently.
  • A positiveattitude & willingness to learn.
  • Great teamworkskills.
  • A 'can-do', solutions-focused attitude.
  • The physicalability to do manual work in all conditions.
  • Flexibleavailability to work including weekend, peak holiday seasons & publicholiday work.
  • Previousexperience in any hospitality role is highly regarded, but not required.
  • Valid Australianwork rights.

The Duties will include;(but not limited to)

  • Taking reservations, via phone
  • Completing arrivals& departures, in office
  • Opening/closingof office
  • Assisting &directing visitors within the park
  • Following workhealth & safety procedures.

About Us

At Reflections Holidays, our purpose is to share nature's playground with ourguests in a way that gives back to our communities & nurtures theenvironment.

Weproudly care for 40 unique destinations, all located on iconic NSW Crown Land.

Our focus is on creating memorable experiences, not just for our guests, butalso our team.

As NSW largest holiday park operator, our unique, nature-inspired offerings really set us apart from the rest.

Weare proud to be the first holiday park group to be certified as a socialenterprise, so you can be assured that we do business for good.

Our profits arealigned to our purpose in four key ways – Social, Culture, Environment, and Economic.

Weare an Equal Opportunity Employer.
Aboriginal and/or Torres Strait Islander people are encouraged to apply.

Closing Date

  • Thursday, 12 November 2026
  • #J-18808-Ljbffr

Guest Services Officer in Hawks Nest employer: Reflections Holiday Parks

Reflections Holiday Parks is an exceptional employer that fosters a supportive and inclusive work culture, perfect for those looking to make a meaningful impact in the beautiful NSW parks. With a strong emphasis on teamwork and personal growth, employees enjoy opportunities for skill development while contributing to the maintenance of stunning facilities that enhance guest experiences. The company also values work-life balance, offering flexible scheduling options to accommodate weekends and public holidays.

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Contact Details:

Reflections Holiday Parks Recruitment Team

We think you need these skills to ace Guest Services Officer in Hawks Nest

Drivers Licence
Reliable Transport
Productivity
Independence
Positive Attitude
Willingness to Learn
Teamwork Skills