At a Glance
- Tasks: Assist customers and deliver plumbing supplies while gaining valuable skills.
- Company: Join Reece, Australia's leading plumbing supplier with a supportive culture.
- Benefits: Enjoy performance bonuses, paid leave, and generous staff discounts.
- Other info: Flexible roles across various locations with ongoing training opportunities.
- Why this job: Make a real difference in the community while building your career.
- Qualifications: No plumbing experience needed; just a passion for customer service.
The predicted salary is between 49500 - 60500 $ per year.
We're currently recruiting full time, permanent branch staff across our western Melbourne branch network, including:
- St. Albans (3021)
- Burnside (3023)
- Wyndham Vale (3024)
- Altona (3025)
- Altona Meadows (3028)
Whether you're passionate about customer service, enjoy being on the road, or like a mix of both, we'd love to hear from you!
About The Role
As branch staff, you'll help plumbers and other tradespeople access the products they need for residential, commercial and renovation projects. You’ll work a set roster across Monday-Friday (and occasional Saturdays), between 7am – 5pm.
Depending on business needs and your skills, you may work as a:
- Trade Counter Assistant/Retail Assistant
- Delivery Driver
- Combination of both
No plumbing experience? No problem.
Skills
We believe skills can be taught. Whether you're new to the industry or looking for a career change, we’ll set you up for success with:
- Paid comprehensive on-the-job training, covering everything from branch operations and customer service fundamentals to product knowledge.
- Access to self-paced online learning modules to help build your skills and confidence throughout your career.
Your day-to-day
A typical day may involve:
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing and stock control activities
- Helping keep the branch tidy and safe
- Making occasional deliveries to customers using a company vehicle
Our Perks And Benefits
- Performance-based bonuses
- Paid annual leave
- Ongoing learning and development opportunities
- Career pathways across our branch network and head office
- Generous staff discounts, including Reece Boost cashback
- Paid parental leave
We'd Love To Hear From You If You
- Have experience in retail, customer service, warehouse operations, delivery driving, or a similar role
- Enjoy helping customers and building relationships
- Are comfortable working in both customer-facing and warehouse environments
- Can accurately pick orders and manage stock
- Are confident learning new systems and technology
- Hold a current, valid driver's licence
- Are flexible and open to working across different tasks and branch locations within the local area
- Are motivated to develop a long-term career with Reece
What happens next?
After submitting your application, you'll be invited to complete a short chat interview. This flexible, online interview consists of five questions and takes around 15-20 minutes to complete at your own pace.
At Reece Group, we value diversity, fairness and inclusion, and we're committed to creating equal opportunities for everyone.
About Reece Plumbing
We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Trade Counter & Delivery Associate – Plumbing Supplies in Melbourne employer: Reece Group
Reece is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for an Associate Security Engineer to thrive. With a strong focus on employee growth, you'll receive mentorship from experienced professionals while working on cutting-edge security technologies in a supportive environment. Located in a dynamic industry, Reece offers unique opportunities to engage with diverse projects, enhancing your skills and career trajectory in the ever-evolving field of cyber security.
