At a Glance
- Tasks: Assist customers with product info, quotes, and maintain a tidy branch.
- Company: Join Actrol, Australia's leading supplier of plumbing and bathroom products.
- Benefits: Enjoy performance bonuses, flexible shifts, and generous discounts.
- Other info: Opportunities for continuous learning and career growth within a diverse team.
- Why this job: Make a real difference while developing your career in a supportive environment.
- Qualifications: Retail or customer service experience and a valid driver’s licence required.
The predicted salary is between 40500 - 49500 $ per year.
About Actrol
We keep things cool! We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located across 900+ branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it’s a small fridge or walk-in unit, we help fridgies to keep it cool.
About the role
As part of the Trade Counter team in Wollongong, you’ll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly.
Your day-to-day
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing and stock control activities
- Helping keep the branch tidy and safe
- Making occasional deliveries to customers using a company vehicle
We’d love to hear from you if you’re someone who:
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean valid driver’s licence and is open to working various shifts, including weekends
- Wants to develop their career - either locally, within our network or head office
Our perks and benefits:
- Performance based bonuses
- Flexibility around shifts
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Trade Counter Assistant employer: Reece Civil
Actrol Wollongong is an exceptional employer that prioritises employee growth and development within a supportive work culture. With a strong focus on customer service, team collaboration, and continuous learning, employees enjoy flexible shifts, performance-based bonuses, and generous discounts, making it a rewarding place to build a career in the plumbing and refrigeration industry.
