At a Glance
- Tasks: Support the Credit team by managing applications and ensuring smooth processing.
- Company: Join RedZed, a champion for Australia's self-employed community since 2006.
- Benefits: Competitive salary, birthday leave, wellness perks, and career development opportunities.
- Other info: Enjoy onsite fitness classes, social events, and a culture focused on wellbeing.
- Why this job: Make a real impact while working in a fun, supportive environment with great views.
- Qualifications: At least two years in administration or a similar support role.
The predicted salary is between 52679 - 64385 $ per year.
Ready to kick-start or grow your career in lending?
As a Credit Support Officer, you'll work closely with our Credit team to keep applications moving, support brokers and customers, and ensure every deal progresses accurately and efficiently.
It's a role where attention to detail, teamwork and great service make a real impact.
Why Red Zed
At Red Zed, we exist to champion Australia’s self employed, a community built on resilience, independence and ambition.
Since 2006, we’ve supported more than 30,000 self employed Australians and we’re just getting started.
You’ll be joining a collaborative and engaged team of 140+ people based in our Melbourne HQ - think onsite badminton courts, weekly fitness classes, end of trip facilities and sweeping 26th floor views.
- What You'll Be Doing
- Support the Credit Assessment team by reviewing and validating supporting documentation.
- Manage new credit applications, valuations and data entry across multiple systems.
- Verify income, financial information and supporting documents to ensure accuracy and completeness.
- Follow up with brokers, customers and third-party providers to obtain required information.
- Identify inconsistencies and help ensure applications meet company policies and compliance requirements.
- Work closely with internal teams and external stakeholders to keep deals progressing efficiently.
- Deliver a high standard of customer service throughout the application and assessment process.
- Help maintain assessment turnaround times by ensuring information is accurate, complete and actioned promptly.
About You
You’re organised, detail-focused and enjoy being the person who keeps things moving.
With at least two years’ experience in administration or a similar support role, you’re confident reviewing documentation, managing competing priorities and working across different systems.
You communicate clearly, build strong relationships and bring a customer-focused, team-oriented approach.
An interest in mortgages, lending or credit assessment would be a bonus.
- What’s in it for you
- Support and mentorship from industry leaders, with opportunities for further study in relevant fields.
- Many of our leaders have been promoted from within, we champion your development and career progression.
- Balanced hours, and “dress for your day” to support your lifestyle.
- Competitive salary, growth opportunities, and yes - a day off on your birthday!
- Enjoy a wellbeing-focused culture: fresh fruit, flu vaccinations, ergonomic desk assessments, and access to our wellness room.
- Take time to celebrate and give back with charity leave, regular social events, and team celebrations.
- Financial wellness perks including paid parental leave, salary sacrifice options, novated car leasing, and access to corporate discounts.
- #J-18808-Ljbffr
Credit Support Officer in Melbourne employer: RedZed
At RedZed, we pride ourselves on being an exceptional employer that champions the self-employed community across Australia. Our vibrant work culture in Sydney's Australia Square fosters collaboration and personal growth, with ample opportunities for mentorship from industry leaders and a commitment to your career progression. Enjoy a balanced work-life with competitive benefits, including a day off on your birthday, wellness initiatives, and a supportive team environment that celebrates your successes.
