At a Glance
- Tasks: Lead IT service management and delivery across multiple sites in a dynamic retail environment.
- Company: Join Redwolf + Rosch, a leader in retail and logistics innovation.
- Benefits: Competitive salary, career growth, and a vibrant team culture.
- Other info: Opportunity to work in a collaborative environment with continuous improvement focus.
- Why this job: Make a significant impact on service performance and governance in a fast-paced industry.
- Qualifications: 10+ years in ITSM with strong leadership and incident management skills.
The predicted salary is between 56250 - 68750 $ per year.
Redwolf + Rosch is seeking an experienced Manager – Service Management to lead ITSM and Service Delivery across a multi-site retail, distribution, and corporate environment in Melbourne.
You will own end-to-end service performance, governance, vendor management, and continuous improvement, reporting to the Head of IT Operations.
The role demands 10+ years in ITSM, strong leadership, incident management, and commercial acumen, with ITIL or Service Now familiarity.
IT Service Management Lead – 24/7 Retail & Logistics in Melbourne employer: Redwolf + Rosch
As a Senior Solutions Architect at our Preston location, you will join a dynamic team within a leading Enterprise Retail and Healthcare ecosystem that values innovation and collaboration. We offer a highly competitive day rate, a flexible work arrangement with four days onsite and one day working from home, and a culture that fosters professional growth through challenging projects and strategic initiatives. Our commitment to employee development and a supportive work environment makes us an exceptional employer for those seeking meaningful and rewarding careers in the SAP transformation space.
