Job Title: Senior Business Analyst – Digital Identity & Salesforce
Location: Brisbane CBD (Hybrid – 3 days in office / 60%)
Daily Rate: $950 – $1,075 per day (inc. super), depending on experience
About the Opportunity
We are currently partnering with a leading Queensland State Government regulatory agency to recruit an experienced Senior Business Analyst for a high-profile, strategic Digital Identity & Verification initiative.
This project involves modernizing secure customer access to digital services by integrating Salesforce CRM with Queensland Digital Identity (QDI), identity broker services, and external vendor platforms.
Key Responsibilities
- Elicit, document, and manage business, functional, and non-functional requirements, use cases, user stories, and acceptance criteria.
- Map customer identity journeys, authentication/authorization workflows, and future-state process models.
- Collaborate closely with Salesforce developers, solution architects, integration specialists, external vendor partners, and government stakeholders.
- Facilitate requirements gathering workshops and stakeholder alignment sessions.
- Support end-to-end integration testing (SIT, UAT), defect triage, and business readiness/operational transition.
Non-Negotiable Requirements
To be successful in this role, you MUST demonstrate recent, hands-on experience in the following:
- Salesforce Platform Expertise: Extensive BA experience working on Salesforce CRM / Experience Cloud implementations, defining data models, customer service workflows, and architecture requirements.
- Digital Identity & External Vendor Integration: Proven, recent track record delivering Digital ID / IAM projects involving complex system integrations with external identity providers or identity broker services.
Highly Desirable Experience
- Government Digital Identity Frameworks: Familiarity with Queensland Digital Identity (QDI), myID, Relationship Authorisation Manager (RAM / QRAM), or the Trusted Digital Identity Framework (TDIF).
- Identity & Authentication Protocols: Understanding of OpenID Connect (OIDC), OAuth 2.0, Single Sign-On (SSO), JWT Tokens, and claims-based authentication.
- Data & API Integration: Experience analyzing end-to-end customer verification journeys, API integration mapping, identity matching, and duplicate account management.
Redwolf + Rosch invite and encourage applications from all backgrounds of gender, disability, culture, and race. If you are a person with a disability and require modifications to the recruitment process, please contact your Redwolf + Rosch Recruitment Consultant
Business Analyst employer: Redwolf + Rosch
As a Senior Solutions Architect at our Preston location, you will join a dynamic team within a leading Enterprise Retail and Healthcare ecosystem that values innovation and collaboration. We offer a highly competitive day rate, a flexible work arrangement with four days onsite and one day working from home, and a culture that fosters professional growth through challenging projects and strategic initiatives. Our commitment to employee development and a supportive work environment makes us an exceptional employer for those seeking meaningful and rewarding careers in the SAP transformation space.
