At a Glance
- Tasks: Deliver amazing customer experiences while keeping the store clean and stocked.
- Company: Join OTR Group, part of Viva Energy Australia, redefining retail in Australia.
- Benefits: Flexible hours, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced role with opportunities to learn about diverse products.
- Why this job: Be part of an exciting team making a real impact in customer service.
- Qualifications: Great communication skills and a passion for helping others.
OTR Group comprises over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.
About the Role
As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.
About You & Your Skills
- You are focused on providing outstanding customer service.
- You are comfortable working alone as well as within a team.
- You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
- You have the availability to work flexible hours (including late nights, early mornings and weekends).
- Be willing to learn and promote our wide range of products and specials.
Pre-Employment Requirements:
The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.
Customer Service Representative employer: Reddy Express - OTR Group
Reddy Express offers a dynamic work environment where customer service is at the heart of our operations. As part of the OTR Group, employees benefit from a strong support network, opportunities for career advancement, and a commitment to innovation in the retail sector. Located in Thomastown, our team enjoys a collaborative culture that values flexibility and personal growth, making it an ideal place for those seeking meaningful employment.
