Redcat Pty Ltd is seeking a Level 1/2 Customer Support specialist to join the Hospitality IT Solutions team. You will deliver outstanding service over the phone and by email, support clients remotely, and help keep our CRM logging accurate and timely.
Work within a fortnightly rotating roster with early shifts to support busy hospitality brands using our platform. This role offers a chance to contribute to ongoing improvements and customer satisfaction.
Remote Hospitality IT Support (Level 1/2) employer: Redcat Pty Ltd.
At Redcat, we pride ourselves on being a culture-first company that values integrity, teamwork, and innovation. As a Senior Customer Success Manager, you'll enjoy flexible working arrangements, a supportive work environment, and opportunities for professional growth while directly impacting the success of Australia's leading hospitality brands. With a commitment to inclusivity and employee well-being, including perks like catered lunches and a paid day off for your birthday, Redcat is an exceptional place to build a rewarding career.
