About the Opportunity
Lead one of Australia's most iconic venues and the talented team behind it.
Highly competitive salary package with strong bonus incentives.
Key Responsibilities
Hospitality & Guest Experience: Lead from the floor with warm and knowledgeable service that makes every guest feel welcome and brings the venue's personality to life.
Leadership & Culture: Recruit, coach and inspire a world-class team, fostering a high-performance culture with a focus on staff development.
Atmosphere & Venue Character: Take ownership of the details that shape the room - from music and lighting to presentation and service - ensuring a natural transition from dining into drinks and late-night trade.
Venue Operations: Oversee daily operations, ensuring flawless execution across the restaurant, beer hall and cocktail bar.
Commercial Performance: Manage budgets and P&L performance, control labour, and maintain strict COGS control across extensive food and beverage lists.
Compliance & Safety: Maintain absolute compliance with liquor licensing laws, food safety standards, and OH&S regulations.
Skills & Experience Required
Proven Hospitality Leadership: 3+ years of General Manager experience within a high-volume hospitality environment.
Personality & Presence: You have an infectious enthusiasm for hospitality. You can read a room, connect with people and bring positive energy to a lively venue.
People Leadership: The ability to lead a team of different personalities with confidence, care and clarity. You develop people, build pride and accountability, and remain calm under pressure.
Diverse Operational Knowledge: Strong experience in high-volume food service, familiarity with premium cocktail trends, and sound beer and wine knowledge.
Commercial Acumen: Strong financial literacy with experience managing labour, COGS and controllable expenses; growing revenue; and adjusting operations based on data.
Melbourne Hospitality Knowledge: An understanding of Melbourne's dining, bar, music and cultural landscape is advantageous.
What's on Offer
A Hospitality Institution: Lead one of Melbourne's most well-known and loved hospitality venues.
Competitive Remuneration: A highly competitive base salary commensurate with your experience, paired with achievable performance bonuses.
Support Network: Work alongside an established leadership team, experienced venue professionals and a supportive head office.
Prime CBD Location: Work out of one of Melbourne's most distinctive hospitality and cultural destinations - Curtin House.
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General Manager - Cookie, Melbourne employer: Red Rock Venues
At Red Rock Venues, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a Hospitality Social Media Lead in Melbourne, you'll enjoy flexible hours and the opportunity to grow your skills in a dynamic environment, all while being part of a team that celebrates food, live music, and memorable guest experiences. Join us to make a meaningful impact in the hospitality industry and advance your career in a supportive setting.
