Retail Manager in Sydney

We are seeking an experienced Retail Store Manager to join our team in North Sydney, New South Wales. The successful candidate will be responsible for managing all aspects of the retail store, including sales, customer service, inventory management, and staff training and development.

• Strong leadership skills
• Excellent communication and interpersonal skills
• Ability to motivate and develop a team
• Sales-focused mindset with a proven track record of achieving targets
• Analytical skills for monitoring store performance and identifying areas for improvement
• Experience in inventory management and merchandising

Responsibilities:

• Manage all aspects of the retail store operation to ensure it runs smoothly and efficiently.
• Monitor sales performance against targets on a daily/weekly/monthly basis.
• Develop strategies to increase sales revenue through effective merchandising techniques.
• Monitor inventory levels and ensure appropriate stock levels are maintained at all times.
• Ensure compliance with health & safety regulations in the store.

Qualifications:

• A minimum of 3 years’ experience as a Retail Store Manager or similar role.
• A bachelor’s degree in Business Administration or relevant field would be an added advantage.

Please include salary range between $80K-$150K depending on experience level.

Join us in a world where tradition and innovation create a delicious Chocolate experience! We believe in individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work environment with their team. We seek Retail Store Leaders who build great teams, drive a dynamic people culture creating strong connections and have a preference and passion to work with an international brand in a fast-paced environment.

As our Store Manager, your role involves overseeing our Lindt Chocolate Shop which retails an extensive range of Lindt Chocolates and has a delicious takeaway offering of Lindt hot and cold chocolate drinks, coffee, and ice cream. Lead the store's performance, fostering a supportive team environment, achieve sales and manage expenses to deliver profitability, guiding and coaching our ambassadors to deliver on brand expectations, and managing day-to-day operations. This includes multitasking between customers, inventory management, food safety compliance, visual merchandising, preparing takeaway drinks and ice cream all with an exceptional customer centric approach. We're looking for a proactive leader who motivates their team and delivers an unparalleled customer experience, reinforcing our brand whilst adhering to local compliance in food handling, health and safety. You thrive in a high energy busy hands-on environment where you are required to multi-task and lead with a premium mindset, understanding global brand identity.

What we can offer you:

• Career opportunity and leadership development
• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
• A paid day off on your birthday every year
• Free hot drinks all working days and 50% staff discount