At a Glance
- Tasks: Coordinate services for CHSP clients and manage client intake and onboarding.
- Company: Progressive not-for-profit aged care provider in Spring Hill, QLD.
- Benefits: $75,000 – $85,000 pa + Super, no shift work, and salary packaging.
- Other info: Supportive team environment with opportunities for professional growth.
- Why this job: Make a meaningful difference in the community while growing your career.
- Qualifications: Experience in aged care or community services with strong organisational skills.
The predicted salary is between 75000 - 85000 $ per year.
EARN $75,000 – $85,000 pa + Super | Negotiable Based on Experience
Join a Progressive Not-for-Profit Aged Care Provider | Spring Hill, QLD
Utilise Your CHSP, Aged Care & Community Services Experience | Immediate Start
About The Company
Our client is a dynamic, progressive and experienced not-for-profit aged care provider, delivering personalised, in-home aged care services across Brisbane and South-East Queensland. They support older Australians to live independently and with dignity through culturally inclusive, person-centred care. Their services are delivered by a highly trained, professional and caring team, working collaboratively with other health professionals to ensure the right care at the right time.
About The Opportunity
The primary purpose of this position is to coordinate services for Commonwealth Home Support Programme (CHSP) clients, from initial intake and onboarding through to ongoing service delivery. This is a practical role that brings together client service coordination, administration and communication. You’ll work closely with the rostering team and care workers to arrange new services, pass on service requirements and coordinate changes, although it does not carry responsibility for full rostering.
Some of your responsibilities will include:
- Coordinating CHSP services in line with program guidelines and organisational policies
- Managing client intake and onboarding, including preparing and completing sign-up documentation
- Clearly explaining CHSP and Support at Home services to clients and their families
- Coordinating new services and service changes with the rostering team
- Communicating service requirements to care workers
- Monitoring changing client needs, supporting service reviews and assisting with referrals for reassessment
- Maintaining accurate client records, service notes and compliance documentation
- Assisting with reporting, quality activities and general administration
About You
The successful candidate will have:
- Experience in aged care or community services, ideally within CHSP, Home Care Packages or Support at Home
- An understanding of service coordination, client onboarding and basic scheduling
- Strong organisational and communication skills, with close attention to documentation accuracy
- Confidence explaining aged care programs and services to clients and families
- Proficiency with client management systems and Microsoft Office
- A valid driver’s licence, full Australian work rights and a National Police Check (or willingness to obtain one)
It would also be desirable if you have:
- Experience working closely with rostering teams and direct care workers
- Familiarity with My Aged Care, CHSP guidelines and Support at Home
- Previous experience as a Coordinator or Intake Officer, with strong administration skills
What's in it for You?
- $75,000 – $85,000 + Super | Negotiable on Experience
- Benefit from Not-for-Profit Salary Packaging (PBI)
- Monday to Friday — No Shift Work or On-Call
- Join a Supportive Team Environment
- Opportunity to Grow During Sector Reform
- Make a Meaningful Difference in the Community
CHSP Service & Care Coordinator in Brisbane employer: RecruitShop
Our client is an exceptional employer, offering a unique opportunity to work within a well-established professional services firm in the heart of Sydney CBD. With a strong focus on employee growth and development, the company provides ongoing training and support, fostering a collaborative work culture that values accuracy and accountability. Employees enjoy a blend of family office and private client accounting, with genuine autonomy in their roles, making it a rewarding environment for those seeking meaningful and impactful work.
