Recruitment House is seeking an ITSM Specialist to lead end-to-end IT service management across incident, request, problem, and change processes. The role focuses on ITIL4 practices, governance, and continuous improvement within a large, complex environment.
You'll collaborate with service owners, IT/OT teams, and vendors to drive automation and service excellence. The position is Sydney-based with hybrid work, offering opportunities to influence ITIL maturity, drive operational efficiency, and
ITSM Specialist: ServiceNow & ITIL, Hybrid Sydney employer: Recruitment House
Recruitment House offers exciting opportunities to work on Greenfields Projects, empowering employees to influence the ITSM landscape. The company fosters a collaborative work culture that values professional growth and development, particularly in IT service management and cybersecurity roles. Employees benefit from a hybrid work model and the chance to engage in innovative projects that enhance operational efficiencies.
