Recruitmark is partnering with a well-established Australian, family-owned business specialising in cable and connectivity solutions for the infrastructure, energy, mining, rail, and industrial sectors. With more than 25 years of industry experience, the organisation has built a strong reputation for delivering quality solutions, exceptional customer service, and trusted partnerships across Australia's critical industries.
About the Role
We are seeking a proactive and customer-focused Internal Account Manager. In this role, you'll manage a portfolio of existing customers through regular outbound calls and day-to-day account support, building strong relationships while identifying opportunities to grow sales. Working closely with the external sales team and internal stakeholders, you'll play a key role in delivering exceptional customer service and ensuring clients receive the right solutions.
This is an office-based role located in Unanderra, New South Wales.
Key Responsibilities
- Managing, retaining, and growing an assigned portfolio of trade and commercial customers through regular engagement and account support.
- Maintaining consistent outbound call activity to strengthen customer relationships and identify new sales opportunities.
- Identifying opportunities to grow existing accounts, reactivate inactive customers, and promote relevant products and solutions.
- Delivering exceptional customer service by responding to enquiries, preparing quotations, and providing ongoing account support.
- Collaborating with internal sales, operations, and customer service teams to ensure a seamless customer experience and timely follow-up.
About You
- Experience in Internal Sales, Customer Service, Sales Support, or Account Management.
- Confident communicating with customers over the phone and building long-term relationships in a fast-paced environment.
- Strong organisational skills with the ability to manage multiple customer enquiries and priorities.
- A proactive and customer-focused mindset with the ability to identify sales opportunities and deliver tailored solutions.
- Motivated to build a long-term career in sales and account management within a supportive team environment
Why Consider?
- Join a trusted and growing organisation with a strong reputation in its industry.
- Be part of a collaborative, supportive, and high-performing team environment.
- Access genuine opportunities for career progression and professional development.
Applicants must be Australian/New Zealand citizens or have Permanent Residency.
Internal Account Manager in Unanderra employer: Recruitmark
Join a dynamic and supportive team at a leading Australian business in the building materials sector, where your role as Chief Financial Officer will not only shape financial strategy but also drive meaningful change across the organisation. With a strong focus on employee growth and collaboration, you'll enjoy a vibrant work culture that values innovation and hands-on involvement, all while being based in the thriving community of Prestons, New South Wales. This is an exceptional opportunity to make a significant impact in a company committed to sustainable growth and operational excellence.
