Reapit is seeking a proactive Support Operations & AI Analyst to optimise AI-enabled support tools and reporting. You will monitor AI performance, ensure accurate knowledge, and collaborate with Support Managers to drive improvements.
The role combines Support Operations with growing ownership of AI capability, shaping how AI supports customer outcomes in a SaaS environment. A strong analytical mindset and curiosity about AI are essential.
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AI-Driven Support Operations Analyst in Brisbane employer: Reapit
Reapit is an exceptional employer, offering a dynamic work culture that prioritises inclusivity and employee growth. With flexible working arrangements across our Sydney, Brisbane, and Melbourne offices, we empower our Sales Development Representatives to thrive in their roles while fostering meaningful relationships within the real estate industry. Our commitment to professional development and a supportive environment ensures that every team member can contribute to and share in our success.
