Real Living Options Association Inc - Bungalow QLD
Are you organised, adaptable, and passionate about making a difference? Do you thrive in a fast-paced environment where no two days are the same? If so, Real Living Options Association Inc. wants YOU to join our team!
About Us
Real Living Options Association Inc. is a not-for-profit, community-based disability service that has been supporting adults with disabilities in the Cairns region for 30 years. As a small but growing organisation, we are looking for a motivated and dedicated Rostering Officer to ensure seamless support for our participants.
About the Role
As a Rostering Officer, you will be the first point of contact for support workers and participants, ensuring rosters are efficiently managed and service needs are met. Your key responsibilities include:
- Coordinating and maintaining staff rosters to ensure all support shifts are covered
- Communicating with support workers to confirm schedules and resolve issues
- Working within a small team to match support workers with Participants based on suitability
- Liaising with the support team to ensure additional support requests align with Participant budgets
- Providing feedback and updates on rostering challenges to management
Why Join Us?
A rewarding role where you can truly make an impact
Salary Sacrifice benefits to maximise your take-home pay
Ongoing professional development to help you grow
Employee Assistance Program for wellbeing support
A supportive team environment where your skills are valued
What We're Looking For
- Excellent communication skills and the ability to liaise effectively with staff and participants
- A calm, compassionate, and solution-focused approach to challenges
- Strong problem-solving skills and the ability to multitask in a fast-paced environment
- Previous experience in the community care sector or transferrable skills (highly desirable but not essential)
- Basic IT skills, including Microsoft Office (Word, Excel, Outlook) and CRM databases
Requirements
- Ability to obtain an NDIS Worker Screening clearance (Criminal History Check)
- Right to work in Australia
- A smartphone with internet capability
- Commitment to the Vision and Values of Real Living Options Association Inc. and the National Disability Insurance Scheme
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Contact Details:
Real Living Options Association Inc Recruitment Team