Rostering Officer

Rostering Officer

Full-Time On-site
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Real Living Options Association Inc - Bungalow QLD

Are you organised, adaptable, and passionate about making a difference? Do you thrive in a fast-paced environment where no two days are the same? If so, Real Living Options Association Inc. wants YOU to join our team!

About Us

Real Living Options Association Inc. is a not-for-profit, community-based disability service that has been supporting adults with disabilities in the Cairns region for 30 years. As a small but growing organisation, we are looking for a motivated and dedicated Rostering Officer to ensure seamless support for our participants.

About the Role

As a Rostering Officer, you will be the first point of contact for support workers and participants, ensuring rosters are efficiently managed and service needs are met. Your key responsibilities include:

  • Coordinating and maintaining staff rosters to ensure all support shifts are covered
  • Communicating with support workers to confirm schedules and resolve issues
  • Working within a small team to match support workers with Participants based on suitability
  • Liaising with the support team to ensure additional support requests align with Participant budgets
  • Providing feedback and updates on rostering challenges to management

Why Join Us?

A rewarding role where you can truly make an impact

Salary Sacrifice benefits to maximise your take-home pay

Ongoing professional development to help you grow

Employee Assistance Program for wellbeing support

A supportive team environment where your skills are valued

What We're Looking For

  • Excellent communication skills and the ability to liaise effectively with staff and participants
  • A calm, compassionate, and solution-focused approach to challenges
  • Strong problem-solving skills and the ability to multitask in a fast-paced environment
  • Previous experience in the community care sector or transferrable skills (highly desirable but not essential)
  • Basic IT skills, including Microsoft Office (Word, Excel, Outlook) and CRM databases

Requirements

  • Ability to obtain an NDIS Worker Screening clearance (Criminal History Check)
  • Right to work in Australia
  • A smartphone with internet capability
  • Commitment to the Vision and Values of Real Living Options Association Inc. and the National Disability Insurance Scheme

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Contact Details:

Real Living Options Association Inc Recruitment Team