Finance Operations Coordinator in Brisbane

We're Hiring | Finance Office Manager/Operations Coordinator

Basis: Full-Time

Real Estate Investment Finance (REIF)

Are you highly organised, detail-oriented and passionate about helping a team perform at its best?

Real Estate Investment Finance (REIF) is looking for a proactive Finance Office Manager to join our growing team. This is an exciting opportunity for someone who enjoys coordinating people, processes and resources while ensuring efficient business operations and exceptional client service outcomes.

At REIF, we're passionate about helping clients build wealth through property ownership and investment. As a nationally recognised leader in property and finance, we pride ourselves on delivering exceptional service, maintaining high standards and creating an environment where our people can grow and succeed.

The Opportunity

Reporting to the Finance Manager, you will play a key role in managing the day-to-day operations of the office while coordinating finance administration activities across the business.

You will oversee administrative systems, records management, workflow allocation, compliance processes and office resources to ensure the efficient delivery of finance services. Working closely with brokers, clients, lenders, solicitors and internal stakeholders, you will help maintain service standards, support team performance and contribute to the ongoing improvement of business operations.

This position is ideal for someone who enjoys balancing operational leadership with hands-on administration and takes pride in creating an organised, productive and well‑managed office environment.

What You'll Be Responsible For

• Office Management & Administration: Coordinate and oversee the day‑to‑day administrative and operational activities of the office, establish and manage operational priorities to support efficient business performance.
• Finance Operations: Oversee the progression of loan applications from pre‑submission through to settlement, ensuring documentation is accurate, complete and processed within agreed timeframes.
• Documentation & Compliance: Manage client documentation, verify lender requirements and maintain accurate records in line with internal procedures and regulatory obligations.
• Application Progression: Monitor applications through approval and settlement, following up with lenders, clients, brokers and solicitors to keep everything moving.
• Team Coordination: Allocate daily workloads, monitor task completion and ensure the team meets service level agreements and operational deadlines.
• Communication & Support: Keep brokers and internal stakeholders informed, providing clear updates on application progress, outstanding requirements and potential delays.
• Team Development: Assist with onboarding new team members, provide day‑to‑day guidance and coaching, and identify opportunities to strengthen team capability.
• Performance & Accountability: Monitor workflows and team task completion, identify emerging issues and work with the Finance Manager to address performance concerns and maintain service standards.
• Process Improvement: Identify workflow bottlenecks, implement improvements in consultation with the Finance Manager and contribute to greater operational efficiency.
• Office Coordination: Assist with general office operations, facilities and equipment requirements, and workplace health and safety coordination as needed.

What We're Looking For

We're looking for someone who combines strong administrative capability with a proactive mindset and the confidence to coordinate people, priorities and processes.

You will bring:

• A Bachelor of Business Studies, or an AQF Associate Degree, Advanced Diploma, Diploma or higher qualification in Business Administration, Management, Finance, Accounting or a related field; or
• At least three (3) years of relevant experience in office management, business administration, operations coordination, finance administration or a closely related field.
• Experience in office management, business administration, finance administration or a professional services environment.
• Strong organisational skills and exceptional attention to detail.
• The ability to manage multiple applications and competing deadlines without compromising accuracy.
• Excellent written and verbal communication skills.
• Proficiency in CRM platforms, loan processing systems or similar workflow management tools.
• Experience coordinating workloads, monitoring performance and ensuring tasks are completed within required timeframes.
• The confidence to provide guidance, coaching and support to team members.
• Strong problem‑solving skills and the ability to identify and resolve operational challenges.
• A solutions‑focused mindset and a genuine interest in improving processes and efficiencies.
• The ability to remain calm, organised and accountable in a fast‑paced environment.

Previous experience in a team leadership, supervisory or office coordination role will be highly regarded.

Why Join REIF?

At REIF, our people are central to our success. We believe in creating an environment where individuals are supported to develop their skills, take ownership of their work and contribute to something bigger.

You'll have the opportunity to make a meaningful impact on our Finance Operations team, improve the way we work and develop your leadership capabilities within an established property and finance business.

Our culture is built around seven core values:

• Health – Prioritising wellbeing and balance.
• Integrity – Doing the right thing, always.
• Discipline – Maintaining high standards and consistent execution.
• Accountability – Taking ownership and following through.
• Customer Focus – Putting our clients at the centre of what we do.
• Growth – Embracing learning, development and continuous improvement.
• Teamwork – Working together to achieve shared success.

Ready to Make Your Mark?

If you're an organised and motivated finance professional who enjoys taking ownership of operations, coordinating a team and delivering results, we'd love to hear from you.

and take the next step in your career with Real Estate Investment Finance.

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