Leidos Australia is seeking a Service Desk Analyst to provide Level 1 and Level 2 ICT support within a mission-critical network monitoring and operations environment. You will be the first contact for users, ensuring timely incident resolution and service restoration in an ITIL-aligned framework.
This role requires Australian citizenship and eligibility for a TSPV security clearance; you will operate across 24x7 environments, monitor infrastructure, coordinate escalations with specialist teams,
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Level 2 ICT Support Specialist (Mission-Critical) in Canberra employer: Real Bytes Pty Ltd
Real Bytes is an exceptional employer for IT professionals seeking meaningful work in Brisbane, offering a remote-first environment that prioritises employee growth and well-being. With a strong focus on training, mentorship, and a collaborative team culture, employees enjoy flexible hours, market-rate pay, and diverse projects across managed IT and cybersecurity, ensuring a fulfilling career path. Join us to make a real difference for Australian businesses while enjoying a supportive work-life balance.